Ratarious Management (www.ratariousmanagement.eu ), the leading company as consulting Firm, operating in Cyprus and 104 countries globally, is seeking on behalf of our client (Group of Companies)
Junior I.T. Support
(JITS 195V721NI)-NICOSIA
A Junior IT Support technician provides foundational technical assistance, troubleshooting hardware, software, and network issues for users via help desk systems. Responsibilities include installing, configuring, and maintaining workstations and printers, managing user accounts, and escalating complex issues to senior technicians. Good communication, patience, and basic technical knowledge are essential.
Duties and Responsibilities:
– Provide support services to the Group’s users and shops in Nicosia,
– Assist in troubleshooting and resolving user problems (e.g., login errors, printer issues, Outlook,
Wi-Fi)
– Run and handle the Group’s core business applications, such as its ERP, POS, and mobile sales
platforms.
– Support routine maintenance of IT equipment (cleaning, updates, replacements)
– Set up and configure new computers, mobile devices, handheld Android terminals, and printers.
– Assist in monitoring network connectivity and reporting any outages or irregularities.
– Help manage user accounts, passwords, and email setup (Microsoft Outlook /Office).
– Support basic troubleshooting of Wi-Fi and network printers.
– Keep inventory records of computers, printers, and other IT assets
Qualifications:
– BSc in Computer Science, Computer Engineering, or related field
– Building & supporting Windows desktops (Windows 10 / 11)
– Hardware & generic software troubleshooting
– Microsoft SQL Server
– Microsoft Office and the related desktop applications
– Microsoft Windows Server
– Virtualization technologies (preferably VMware ESXi)
– Networking fundamentals
– ERP systems
– POS systems
– Ability to translate technical language to a non-technical audience
– Analytical and methodical approach to information gathering and fault diagnosis
Desirable:
– Elementary accounting knowledge
– Industry recognized certifications, such as Cisco, CompTIA, Microsoft, etc.
If you think this is the new opportunity for you, please apply today.
Benefits:
– 1600- 2.000€- Gross salary
– 13th salary
– Provident fund
-Work Monday – Friday
-Opportunities for advancement & participation in training programs
-Opportunities for professional development and growth
-A dynamic, supportive, and creative working environment.
– Discount to the company’s products and shops
If you are interested in this position, please send your CV to hr@ratariousmanagement.eu
Feel free to share this opportunity with a colleague who may not be aware of the opening.
All applications will be treated as confidential.