Ratarious Management (www.ratariousmanagement.eu ), one of the leading companies as consulting Firm, operating in Cyprus and 103 countries globally, is seeking for a SENIOR STORE MANAGER to join our client structure. The role is responsible to provide support to the Management in hiring, training, administrative tasks, and ad hoc requests, to ensure the smooth operation of the Shop in Nicosia
SENIOR STORE MANAGER
(SSM 768735RN)- NICOSIA
Our client is one of leading companies (SANITARY WARE INDUSTRY). Equally important has been the company’s emphasis on quality, creativity and innovation, enhancing its leadership in Sanitary Ware retail distribution. The company has become interested in hiring the SSM to manage the main store and to be in charge of the commercial retail dept too.
Your main accountabilities:
- Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the store
- Skills in guest engagement; problem solving and resolution
- Knowledge of retail business fundamentals
- Experience setting and planning department (s) monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals
- Experience managing a team and creating strategies and goals
- Skills in recruiting, selecting and talent management of hourly team members and leaders
- Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
- Anticipate staffing needs, talent plan and recruit – both long and short term.
- Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest.
Qualifications:
- Bachelor in business or similar
- Experience in Sanitary ware industry
- Excellent communication skills.
- People skills with the ability to lead and motivate a team.
- The ability to work in high-pressure situations.
- Be able to read and understand sales data.
- Excellent organizational and time management skills.
- Self-motivated with a high level of confidence.
- Perfect English
Remuneration – Benefits:
- 44.000€ – 55.000€ gross (experience counts)
- 13th salary
- Extra Bonus 2 salaries
- car
If you get excited with the idea of competing for success and recognition of your talent and you demonstrate the above competencies, then send your CV! hr@ratariousmanagement.eu
All applications will be treated as confidential.
Ratarious Management HR Team